Oppo

Oppo

Apple doesn't make Blu-ray players, but if it did, we have a feeling that OPPO Digital would still beat it in customer satisfaction. The small Silicon Valley-based manufacturer of Blu-ray disc players earns a Readers' Choice award, having received the highest satisfaction scores of any company in all of our satisfaction surveys this year. Respondents rated overall satisfaction at 9.5 on a scale of 0 (worst) to 10 (best). That was actually the lowest of its major ratings: Overall reliability was a 9.7 and likelihood to recommend was 9.6. For comparison, the highest rated products in 2011 to date were Apple's desktops and notebooks which rated 9.2 for overall satisfaction.

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